A website that prices the alarm kit and issues the estimate on its own, and one system for the staff: enquiry → estimate → payment → contract → installation → site record.
SIA PURON installs Ajax alarms, runs a 24/7 monitoring centre and fits video surveillance. The task had two parts. First, a website where customers put together a kit for their property, see the price and get an estimate straight away. Second, one system for the office, technicians and the monitoring centre, where an enquiry goes all the way to a site record.
Eight roles work in the system, each with its own access: administrator, director, manager, technical director, technician, monitoring operator, head of monitoring and accountant.
Seven steps: property, existing security, address, rooms, kit, contact details and offer. The customer changes the device colour, adds extra protection or picks “I’ll install it myself”, and the price updates at once — together with the monthly fee, which depends on the city.
The calculator produces a “Komercpiedāvājums” (commercial offer) PDF laid out exactly like the company’s Excel estimate sheet. The customer views it in a window on the site and downloads it.
Screens show demo data
Enquiries from the website land in the admin panel. Each has an eight-step chain: call, site visit, estimate, payment, installation plan, contract, installation and act. On the “Today” screen the manager sees whom to call, who needs an estimate and which contract is due.
Screens show demo data
The manager builds the estimate from Ajax devices (the same as on the website), a 182-item Excel catalogue, the company’s own catalogue, labour and warehouse stock. The estimate on the right updates with every click.
Screens show demo data
The technical director plans visits by week or as a list, with a colour for each technician. On the phone a technician sees their jobs, opens the route in Waze or Google Maps, starts the job, ticks off the installed devices, adds photos and draws up an act the customer signs with a finger on the screen.
Screens show demo data
23.09.2026
Price calculator rebuilt
04.10.2026
First version of the admin panel
07.10.2026
The new website goes live at puron.lv
15.10.2026
Sign-in with Google Authenticator (2FA)
17–18.10.2026
Roles and a review of their access
27–29.10.2026
Stock and stocktaking
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