On email automation, AI in customer service, and how small businesses get their time back.
Many small business owners in Latvia spend 1–2 hours a day answering the same questions by email. Here's what that actually costs per year — and what to do about it.
AI email automation doesn't mean "cut the human out." It's about which emails you can safely hand to AI — and which you can't. A practical guide to the decision.
From the moment a customer hits "send" to the moment a reply lands in their inbox — what happens in between, and why it's safe for your business.
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